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Vision, Values, and Culture
Making Ethical Decisions
Mergers and Acquisitions
Becoming a Leader
Power and Politics
Mergers & Acquisitions
Senior Manager (VP-level)
Products & Retail
View Capstone Perspectives for this topic
Dealing with Naysayers
Nicole Malachowski, Officer, United States Air Force
Female pilot is confronted by man who does not want to see her or any women flying fighter aircraft.
Dealing with a Star
Andrew Brandt, Business Manager, Green Bay Packers - NFL
Team Manager must decide how to handle a talented player with a bad attitude without jeopardizing the team culture of the Green Bay Packers.
Rosalind Kainyah, Company President, DeBeers Inc.
Vice President must manage team member who was denied her executive level job.
Responding to Hostility
Gerard Baker, Superintendent, National Park Service
National Park Service Superintendent is confronted by man who does not want to see him or any American Indians leading at Little Bighorn
Negotiating Between Nations
John Reynolds, Regional Director of Northwest Region, National Park Service
Regional Director must negotiate with Native American Tribe to resolve age long conflict.
Dealing with Mistake
Paul Bud Bucha, Medal of Honor Recipient, U.S. Army
Army Captain must decide how to handle a direct report who he had informally promoted, but was later confronted about the legitimacy of his rank.
Kent Thiry, CEO, DaVita
CEO confronts a brilliant new manager who is not fitting in.
Technical Prima Donna
Brian NeSmith, CEO, Blue Coat
CEO squares off with an employee who has critical skills but cannot work with others.
Sharing Bad News
Debra Reisenthel, CEO, Novasys
CEO debates whether to share news that may soon cripple the company fearing her team's motivation will fade in the interim.
Juan-Carlos Ruck, VP, Sales, Pepsico
Manager must reassure his staff after taking an abrupt and unexplained four-week leave.
Resistance to Reorganization
Naila Mehrabova, General Director, CrossCaspian Oil and Logistics
New manager must convince team member to take on a new role which better fits her skill set.
Gene Kohn, CEO, KPF
CEO receives report that a leading partner in the firm is verbally abusing team members.
Managing Budget Shortfall
Jeff Clarke, CEO, KQED
CEO responds to an unexpected budget shortfall with an unusual decision-making approach.
Keeping People Humble
Maria Eitel, President, Nike Foundation
White House Media Affairs Director must address the arrogance of an intern in responding to the public.
Appealing to a Celebrity
Dave Kaval, CEO, Golden Baseball League
Small business owner has to find a way to win over his disgruntled star.
Brian Lillie, VP, VeriSign
Facing tight deadlines and a difficult project, a manager must challenge an overbearing boss who is hampering progress.
Working With Leaders You Don't Respect
Andrea So, Captain, U.S. Army
Army Captain takes over for a leader who has not been effective and overlooks potential wisdom gained from experience.
Dealing with Harassment
Marene Allison, Officer, U.S. Army
Female Army officer must address people who call her names while she is leading her unit on a run.
Nicole Blatt, Lieutenant Colonel, U.S. Air Force
An Air Force officer must convince her stubborn superiors to launch a high-tech system aimed at saving lives.
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