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Motivating Teams
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Turbocharging a Team
Marten Mickos, former CEO, MySQL
Marten Mickos
A giant rival’s surprise move tests the mettle of a small company’s executive team.
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How Do You Keep That Edge?
Rebecca Halstead, General, U.S. Army
Rebecca Halstead
Army General discusses how to keep morale high during a year-long combat mission in Iraq.
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Layoffs and Salary Cuts
Danny Shader, CEO, Good Technology
Danny Shader
To slash costs, a CEO tells his workforce he is cutting salaries across the board.
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Improving Customer Satisfaction
Jim Roth, Manager, Dell
Jim Roth
Manager must devise incentives for a call-center team to boost customer satisfaction.
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Merger Marathon
Leslye Louie, SVP, Hewlett Packard
Leslye Louie
Manager must keep her team focused during grueling six-month merger integration process.
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Reaching Generation Y
Dave Kaval, CEO, Golden Baseball League
Dave Kaval
Founder must find new types of incentives to make his younger workers do his bidding.
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Building Informal Teams
Hank Vigil, SVP, Strategy & Partnership, Microsoft
Hank Vigil
Executive engages a loose affiliation of colleagues to make deals with corporate partners.
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Leading Without Authority
Nicole Blatt, Lieutenant Colonel, U.S. Air Force
Nicole Blatt
An Air Force officer lobbies outside her chain of command for the adoption of a new weapon to protect soldiers.
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Building Trust
Jim Roth, Manager, Dell
Jim Roth
Manager must gain the trust of his call-center team to encourage them to maximize customer satisfaction.
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