There are 74 videos in the "Retaining Good People" collection

Brian NeSmith, CEO, Blue Coat Synopsis:CEO squares off with an employee who has critical skills but cannot work with others.
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Subject Area: Human ResourcesConflictDecision-Making
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Difficult Conversations
John Abbott, CEO, Yoga Journal Synopsis:New CEO must address conflict with existing managers.
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Subject Area: ConflictDecision-MakingHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Taking Charge
Gene Kohn, CEO, KPF Synopsis:CEO receives report that a leading partner in the firm is verbally abusing team members.
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Subject Area: Human ResourcesConflictEthics
Leadership Role: Board Level
Business Function: Human Resources
Industry: Services
Leadership topic: Difficult Conversations
Elie Antoun, CEO, Synopsis:Founder tests new CEO's authority by trying to fire critical employee without just cause.
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Subject Area: ConflictDecision-MakingHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Vision, Values, and Culture
Karen Zaderej, Former VP, Johnson & Johnson Synopsis:Manager seeks to turn around an under-performing team by investigating a simmering conflict.
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Subject Area: Human ResourcesOperationsConflict
Leadership Role:
Business Function: General Management
Industry: Healthcare
Leadership topic: Motivating Teams
Brian NeSmith, CEO, Blue Coat Synopsis:CEO faces manager whose current performance is hindered by survivor guilt from past rounds of layoffs.
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Subject Area: Human ResourcesStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Motivating Teams
Jeff Clarke, CEO, KQED Synopsis:CEO responds to an unexpected budget shortfall with an unusual decision-making approach.
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Subject Area: Decision-MakingHuman ResourcesStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Difficult Conversations
Brian Lillie, VP, VeriSign Synopsis:VP inherits an unqualified team for a strategically important project.
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Subject Area: Human ResourcesStrategic Management
Leadership Role:
Business Function: Operations/Supply Chain
Industry: High Tech
Leadership topic: Taking Charge
Kent Thiry, CEO, DaVita Synopsis:CEO confronts a brilliant new manager who is not fitting in.
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Subject Area: Human ResourcesConflictDecision-Making
Leadership Role: Board Level
Business Function: General Management
Industry: Healthcare
Leadership topic: Difficult Conversations
Danny Shader, CEO, Good Technology Synopsis:To slash costs, a CEO tells his workforce he is cutting salaries across the board.
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Subject Area: ConflictHuman ResourcesPower and Politics
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Motivating Teams
Maria Eitel, President, Nike Foundation Synopsis:White House Media Affairs Director must address the arrogance of an intern in responding to the public.
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Subject Area: Human ResourcesPower and Politics
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Non-Profit
Leadership topic: Difficult Conversations
Rebecca Halstead, General, U.S. Army Synopsis:Army General discusses how to keep morale high during a year-long combat mission in Iraq.
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Subject Area: Human ResourcesStrategic Management
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Military/Government
Leadership topic: Motivating Teams
Rebecca Halstead, General, U.S. Army Synopsis:Army Brigadier General must prepare an unfamiliar group of soldiers for a year-long mission in Iraq.
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Subject Area: Human ResourcesOperationsStrategic Management
Leadership Role: Executive (C-Level)
Business Function: General ManagementHuman Resources
Industry: Military/Government
Leadership topic: Leading Change
Andrea So, Captain, U.S. Army Synopsis:Army Captain must improve the performance of a logistics unit whose members are culturally diverse.
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Subject Area: Human ResourcesOperations
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Motivating Teams
Jim Roth, Manager, Dell Synopsis:Manager must devise incentives for a call-center team to boost customer satisfaction.
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Subject Area: Human ResourcesOperationsStrategic Management
Leadership Role: Middle Manager
Business Function: Sales/Marketing
Industry: Products & Retail
Leadership topic: Motivating Teams
Dena Braeger, Captain, U.S. Army Synopsis:Army officer feels a soldier's homosexuality should not interfere with the job, despite the Don't Ask, Don't Tell policy.
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Subject Area: EthicsHuman ResourcesPower and Politics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Vision, Values, and Culture
N.R. Narayana Murthy, CEO, Infosys Synopsis:To preserve the values of the company, the CEO must confront people who have different personal morals.
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Subject Area: ConflictEthicsHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Vision, Values, and Culture
Nabeel Gareeb, CEO, MEMC Synopsis:New CEO considers a radical management overhaul in response to financial and operational disarray.
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Subject Area: Human ResourcesOperationsStrategic Management
Leadership Role: Board Level
Business Function: General ManagementHuman Resources
Industry: High Tech
Leadership topic: Leading Change
Marene Allison, Officer, U.S. Army Synopsis:Female Army officer must address people who call her names while she is leading her unit on a run.
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Subject Area: ConflictHuman ResourcesPower and Politics
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Difficult Conversations
Karen Zaderej, Former VP, Johnson & Johnson Synopsis:Manager finds employee is having personal problems that are affecting her productivity at work.
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Subject Area: ConflictHuman Resources
Leadership Role:
Business Function: General Management
Industry: Healthcare
Leadership topic: Motivating Teams
N.R. Narayana Murthy, CEO, Infosys Synopsis:CEO of Indian software giant attempts to persuade workers to embrace universal values.
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Subject Area: EthicsGlobalizationHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Diversity
Sudha Murty, Chairperson, Infosys Foundation Synopsis:Leader of philanthropic foundation was the first female to attend an all-male engineering university in India four decades ago.
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Subject Area: Human ResourcesConflictCareer Development
Leadership Role: Board Level
Business Function: General Management
Industry: Non-Profit
Leadership topic: Fitting In and Standing Out
Gene Kohn, CEO, KPF Synopsis:CEO learns that his diverse team encounters prejudice while working for an important overseas client.
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Subject Area: Human ResourcesConflictEthics
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Diversity
Maria Eitel, President, Nike Foundation Synopsis:Executive confronts a colleague about his unspoken stereotypes in hiring.
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Subject Area: Human ResourcesEthics
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Non-Profit
Leadership topic: Fitting In and Standing Out
Geetha Rao, CEO, Silicon Valley Start-up Synopsis:Executive must determine how she can participate in an important meeting while caring for a newborn baby.
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Subject Area: Career DevelopmentWork/Life Balance
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Vision, Values, and Culture
Rebecca Halstead, General, U.S. Army Synopsis:Army General sets goals which guide her leadership strategy and balances the risk of losing a soldier in combat.
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Subject Area: Decision-MakingHuman ResourcesStrategic Management
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Making Ethical Decisions
Webb McKinney, EVP, Hewlett Packard Synopsis:Executive charged with carrying out the HP-Compaq merger confronts the task of laying off ten percent of the employees.
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Subject Area: Human ResourcesMergers & Acquisitions
Leadership Role: Executive (C-Level)
Business Function: Strategy
Industry: High Tech
Leadership topic: Mergers and Acquisitions
Janet Ang, VP, Global Desktop Business Unit, Lenovo Synopsis:Manager must digest the impact of a merger on herself before turning to the task of helping others accept it.
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Subject Area: Career DevelopmentConflictMergers & Acquisitions
Leadership Role:
Business Function: General Management
Industry: High Tech
Leadership topic: Mergers and Acquisitions
Naila Mehrabova, General Director, CrossCaspian Oil and Logistics Synopsis:New manager must convince team member to take on a new role which better fits her skill set.
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Subject Area: Career DevelopmentHuman Resources
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Products & Retail
Leadership topic: Difficult Conversations
Janet Ang, VP, Global Desktop Business Unit, Lenovo Synopsis:Executive commands a team of people from vastly different cultures following a merger.
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Subject Area: Human ResourcesStrategic ManagementGlobalization
Leadership Role:
Business Function: General Management
Industry: High Tech
Leadership topic: Diversity
Doug Williams, Team Leader, Colgate/Palmolive Synopsis:Manager wants to fire a blue-collar employee with a history of breaking rules but meets unexpected obstacles.
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Subject Area: ConflictEthicsHuman Resources
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Products & Retail
Leadership topic: Making Ethical Decisions
Leslye Louie, SVP, Hewlett Packard Synopsis:Manager must keep her team focused during grueling six-month merger integration process.
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Subject Area: ConflictHuman ResourcesMergers & Acquisitions
Leadership Role:
Business Function: Strategy
Industry: High Tech
Leadership topic: Motivating Teams
Connie Matsui, EVP, Innovation, Biogen Idec Synopsis:Executive used to tackling big challenges faces the biggest one of all: a newborn.
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Subject Area: Work/Life BalanceCareer Development
Leadership Role:
Business Function: R&D/Product Development
Industry: Healthcare
Leadership topic: Managing Boss and Expectations
Dave Kaval, CEO, Golden Baseball League Synopsis:Business owner must quickly persuade his unhappy team to put aside their grievance.
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Subject Area: ConflictEntrepreneurshipHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Taking Charge
Dave Kaval, CEO, Golden Baseball League Synopsis:Small business owner has to find a way to win over his disgruntled star.
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Subject Area: EntrepreneurshipHuman ResourcesPower and Politics
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Difficult Conversations
Dave Kaval, CEO, Golden Baseball League Synopsis:Founder must find new types of incentives to make his younger workers do his bidding.
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Subject Area: Human ResourcesStrategic ManagementEntrepreneurship
Leadership Role: Board Level
Business Function: General Management
Industry: Products & Retail
Leadership topic: Motivating Teams
Manuel Medina-Mora, Chairman & CEO, Citigroup Latin America Synopsis:Executive must respond to tough times with a special set of clear priorities.
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Subject Area: Human ResourcesStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: Financial
Leadership topic: Vision, Values, and Culture
Manuel Medina-Mora, Chairman & CEO, Citigroup Latin America Synopsis:Executive must blend a multitude of corporate and national backgrounds into a unified workforce.
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Subject Area: GlobalizationHuman ResourcesMergers & Acquisitions
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Financial
Leadership topic: Diversity
Juan-Carlos Ruck, VP, Sales, Pepsico Synopsis:A young manager must devise a comeback after a disastrous first five months on the job.
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Subject Area: Work/Life BalanceDecision-MakingCareer Development
Leadership Role:
Business Function: Sales/Marketing
Industry: Products & Retail
Leadership topic: Taking Charge
Janet Ang, VP, Global Desktop Business Unit, Lenovo Synopsis:Veteran manager must help her employees face reality of life under a new owner.
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Subject Area: GlobalizationHuman ResourcesMergers & Acquisitions
Leadership Role:
Business Function: General ManagementHuman Resources
Industry: High Tech
Leadership topic: Leading Change
Juan-Carlos Ruck, VP, Sales, Pepsico Synopsis:Manager must reassure his staff after taking an abrupt and unexplained four-week leave.
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Subject Area: Career DevelopmentHuman ResourcesWork/Life Balance
Leadership Role:
Business Function: Sales/Marketing
Industry: Products & Retail
Leadership topic: Difficult Conversations
Debra Reisenthel, CEO, Novasys Synopsis:CEO debates whether to share news that may soon cripple the company fearing her team's motivation will fade in the interim.
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Subject Area: Human ResourcesDecision-MakingEthics
Leadership Role: Board Level
Business Function: General Management
Industry: Healthcare
Leadership topic: Difficult Conversations
Maria Eitel, President, Nike Foundation Synopsis:Executive counsels a subordinate who is self-deprecating in a presentation.
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Subject Area: Human ResourcesCareer Development
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Non-Profit
Leadership topic: Developing Leaders
Nancy Barry, President, Women's World Banking Synopsis:Executive must coach an egocentric subordinate.
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Subject Area: Career DevelopmentHuman ResourcesPower and Politics
Leadership Role: Board Level
Business Function: General Management
Industry: Financial
Leadership topic: Developing Leaders
Tom Friel, Former Chairman and CEO, Heidrick & Struggles Synopsis:Executive steps into CEO role realizing that there is no planning for his successor.
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Subject Area: Human ResourcesPower and PoliticsStrategic Management
Leadership Role: Board Level
Business Function: General Management
Industry: Services
Leadership topic: Developing Leaders
Karen Zaderej, Former VP, Johnson & Johnson Synopsis:Leader finds that her lackluster R&D team lacks the skills they need to perform.
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Subject Area: Human ResourcesOperationsStrategic Management
Leadership Role:
Business Function: Operations/Supply Chain
Industry: Healthcare
Leadership topic: Developing Leaders
N.R. Narayana Murthy, CEO, Infosys Synopsis:CEO discusses how to mentor enthusiastic young people whose lack of experience can easily damage a company.
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Subject Area: Career DevelopmentHuman Resources
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Developing Leaders
Jesse Kingg, Retired Commander, U.S. Navy Synopsis:Commander must decide whether to overrule his staff's recommendation to reward a controversial colleague.
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Subject Area: ConflictHuman Resources
Leadership Role: Middle Manager
Business Function: Operations/Supply Chain
Industry: Military/Government
Leadership topic: Developing Leaders
N.R. Narayana Murthy, CEO, Infosys Synopsis:CEO must gain the trust of the people in his company and the business community.
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Subject Area: Human ResourcesStrategic ManagementWork/Life Balance
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Developing Leaders
Brian NeSmith, CEO, Blue Coat Synopsis:CEO questions an under-performing manager who blames sleeplessness caused by a young child at home.
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Subject Area: Human ResourcesStrategic ManagementConflict
Leadership Role: Board Level
Business Function: General Management
Industry: High Tech
Leadership topic: Developing Leaders
Gayle Colvin, Colonel, U.S. Air Force Synopsis:An Air Force Academy leader must help cadets overcome gender and racial biases.
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Subject Area: ConflictEthicsHuman Resources
Leadership Role:
Business Function: General ManagementHuman Resources
Industry: Military/Government
Leadership topic: Diversity
Claire Alexander, VP, Digital Strategy & Operations, Discovery Communications Synopsis:A bright, young staffer learns the importance of valuing both facts and personal relationships in a high-level meeting.
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Subject Area: Career DevelopmentConflictDecision-MakingPower and Politics
Leadership Role: Middle Manager
Business Function: General ManagementStrategy
Industry: Products & Retail
Leadership topic: Becoming a Leader
Chris Tilghman, Director, Inside Track Synopsis:A just-promoted manager struggles to motivate under-performing employees who are different from himself.
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Subject Area: Human ResourcesOperationsConflictCareer Development
Leadership Role: Middle Manager
Business Function: General ManagementSales/MarketingHuman Resources
Industry: Services
Leadership topic: Becoming a Leader
Charles Carmel, VP, Corporate Development, Cisco Systems Synopsis:A young business analyst is chosen to manage a group of peers that he formerly competed with.
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Subject Area: Career DevelopmentConflictHuman ResourcesMergers & AcquisitionsPower and Politics
Leadership Role: Middle Manager
Business Function: General ManagementHuman Resources
Industry: High Tech
Leadership topic: Becoming a Leader
Lisa Dawe, Division VP, DaVita Synopsis:A junior manager wrestles with how to react to negative feedback received during a senior management meeting.
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Subject Area: Power and PoliticsConflictCareer Development
Leadership Role:
Business Function: General Management
Industry: Healthcare
Leadership topic: Becoming a Leader
Pete Thigpen, Former President, Levi Strauss USA Synopsis:Should an executive confirm or deny an inquiry about an imminent plant closure when the plant manager calls?
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Subject Area: Human ResourcesConflictEthics
Leadership Role: Executive (C-Level)
Business Function: General Management
Industry: Products & Retail
Leadership topic: Making Ethical Decisions
Brian Helmick, Co-founder & President, Algentis Synopsis:A startup manager faces hard choices when he realizes he hired the wrong person for a key position.
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Subject Area: Decision-MakingEntrepreneurshipHuman Resources
Leadership Role: Executive (C-Level)
Business Function: General ManagementHuman Resources
Industry: Services
Leadership topic: Becoming a Leader
Kate Surman, Administrator, academic medical center Synopsis:A manager must shift gears when a performance review with a volatile employee takes an emotional turn.
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Subject Area: ConflictDecision-MakingHuman Resources
Leadership Role: Middle Manager
Business Function: General ManagementHuman Resources
Industry: Healthcare
Leadership topic: Becoming a Leader
Stephen Miles, Vice Chairman, Heidrick & Struggles Synopsis:A leadership advisor scrambles when the CEO of a client firm upends a succession plan.
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Subject Area: Career DevelopmentConflictPower and Politics
Leadership Role: Board LevelExecutive (C-Level)
Business Function: Consulting
Industry: Services
Leadership topic: Developing Leaders
Marty Evans, Admiral and CEO, U.S Navy, Girl Scouts, and Red Cross Synopsis:Naval Officer struggles with whether or not to enforce the military policy that does not align with her personal values.
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Subject Area: Career DevelopmentConflictDecision-MakingEthicsPower and Politics
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Making Ethical Decisions
Andrew Brandt, Business Manager, Green Bay Packers - NFL Synopsis:NFL Team Manager must negotiate with Brett Favre, a talented football player, to join the Green Bay Packers.
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Subject Area: Career DevelopmentDecision-MakingHuman Resources
Leadership Role:
Business Function: General Management
Industry: Products & Retail
Leadership topic: Developing Leaders
Deanna Won, Officer, Air Force Synopsis:Leader must determine how to deal with problem employee who is disruptive to group.
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Subject Area: Career DevelopmentHuman Resources
Leadership Role: Middle Manager
Business Function: Human ResourcesOperations/Supply Chain
Industry: Military/Government
Leadership topic: Developing Leaders
Deanna Won, Officer, Air Force Synopsis:Officer must determine how to respond when she is no longer invited to empowered to do her job.
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Subject Area: Career DevelopmentConflictPower and Politics
Leadership Role: Middle Manager
Business Function: Human ResourcesR&D/Product Development
Industry: Military/Government
Leadership topic: Taking Charge
Rosalind Kainyah, Company President, DeBeers Inc. Synopsis:Vice President must manage challenging international negotiations while leading and motivating her team of worker bees and self motivators.
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Rosalind Kainyah, Company President, DeBeers Inc. Synopsis:Vice President must manage team member who was denied her executive level job.
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Toby Seay, Senior Vice President, Bechtel Synopsis:Senior Vice President gets feedback that one of his direct reports is not performing well, driving him to take action to better understand the issue and to manage a difficult conversation around non-verbal issues.
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Subject Area: OperationsCareer Development
Leadership Role:
Business Function: General Management
Industry: Services
Leadership topic: Developing Leaders
Gayle Hazelwood, Superintendent, National Park Service Synopsis:Leader must turn around an under-performing team after arriving to a new job.
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Subject Area: Decision-MakingHuman Resources
Leadership Role:
Business Function: General ManagementHuman Resources
Industry: Military/Government
Leadership topic: Motivating Teams
Jim Haynes, Sr. Vice President, Bechtel Corp Synopsis:Senior Vice President must bring together two culturally different teams to perform on a very ambitious project under great pressure.
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Subject Area: Decision-MakingHuman ResourcesMergers & AcquisitionsOperationsStrategic Management
Leadership Role:
Business Function: General ManagementOperations/Supply ChainStrategy
Industry: Services
Leadership topic: Motivating Teams
David Smith, Superintendent, National Park Service Synopsis:Superintendent must change the culture to drive engagement and results.
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Subject Area: Human ResourcesStrategic ManagementPower and PoliticsConflict
Leadership Role:
Business Function: General Management
Industry: Military/Government
Leadership topic: Vision, Values, and Culture
Robin Richards Donohoe, Co-Chair, Draper Richards Kaplan Foundation Synopsis:A Venture Capitalist deals with an industry leader who belittles her in front of colleagues.
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Subject Area: Power and PoliticsFinance/AccountingWork/Life BalanceCareer Development
Leadership Role: Executive (C-Level)
Business Function: Finance/Accounting
Industry: Financial
Leadership topic: Fitting In and Standing Out
Nicole Chang, Senior VP, Consulting Company Synopsis:An Executive struggles with how to build relationships and close deals with partners in Asia who are used to bonding after hours by drinking and going to spas, where she is not welcome.
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Subject Area: Strategic ManagementPower and PoliticsConflictCareer Development
Leadership Role: Senior Manager (VP-level)
Business Function: Consulting
Industry: Services
Leadership topic: Fitting In and Standing Out
Theresia Gouw, CoFounder and Managing Partner, Aspect Venture Synopsis:A VC Partner sees new opportunities but struggles to make more change when her personal life is completely in flux.
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Subject Area: Power and PoliticsWork/Life BalanceCareer Development
Leadership Role: Senior Manager (VP-level)
Business Function: ConsultingFinance/Accounting
Industry: Financial
Leadership topic: Fitting In and Standing Out
Florent "Flo" Groberg, Medal of Honor Recipient and Business Leader, U.S. Army and Fortune 500 Companies Synopsis:As a new leader in a corporate job, Groberg must manage up and assuage frustrations with his manager by establishing communications and building a relationship to work together regardless.
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Subject Area: Power and PoliticsConflictCareer Development
Leadership Role: Middle Manager
Business Function: General Management
Industry: High Tech
Leadership topic: Difficult Conversations
Florent "Flo" Groberg, Medal of Honor Recipient and Business Leader, U.S. Army and Fortune 500 Companies Synopsis:As a new officer in the Army Groberg given command of his first combat unit of 24 direct reports, yet doubts himself and must learn how to lead while establishing himself as credible and trustworthy with his new team.
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Subject Area: Strategic ManagementPower and PoliticsCareer Development
Leadership Role: Middle Manager
Business Function: General Management
Industry: Military/Government
Leadership topic: Taking Charge