There are 29 videos in the "Products & Retail" collection
Brian NeSmith, CEO, Blue Coat
Synopsis:CEO must determine how to proceed when he disagrees with the advise of his Board.
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| Subject Area: | Conflict, Decision-Making, Power and Politics, Strategic Management |
| Leadership Role: | Board Level |
| Business Function: | General Management |
| Industry: | Products & Retail |
| Leadership topic: | Taking Charge |
John Abbott, CEO, Yoga Journal
Synopsis:New CEO must address conflict with existing managers.
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| Subject Area: | Conflict, Decision-Making, Human Resources |
| Leadership Role: | Board Level |
| Business Function: | General Management |
| Industry: | Products & Retail |
| Leadership topic: | Taking Charge |
Chris Smith, CEO, Cresco Equipment Rentals
Synopsis:CEO weighs the risks of acquiring a company with a culture that clashes with his firm's.
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| Subject Area: | Strategic Management, Mergers & Acquisitions |
| Leadership Role: | Board Level |
| Business Function: | General Management |
| Industry: | Products & Retail |
| Leadership topic: | Vision, Values, and Culture |
Jeffrey Bewkes, CEO, Time Warner
Synopsis:Executive with a strictly business background grapples with how to lead creative members of his team.
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| Subject Area: | Decision-Making, Innovation, Power and Politics |
| Leadership Role: | Board Level |
| Business Function: | General Management |
| Industry: | Products & Retail |
| Leadership topic: | Taking Charge |
Jim Roth, Manager, Dell
Synopsis:Manager must gain the trust of his call-center team to encourage them to maximize customer satisfaction.
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| Subject Area: | Operations |
| Leadership Role: | Middle Manager |
| Business Function: | Sales/Marketing |
| Industry: | Products & Retail |
| Leadership topic: | Motivating Teams |
Jim Roth, Manager, Dell
Synopsis:Manager must devise incentives for a call-center team to boost customer satisfaction.
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| Subject Area: | Human Resources, Operations, Strategic Management |
| Leadership Role: | Middle Manager |
| Business Function: | Sales/Marketing |
| Industry: | Products & Retail |
| Leadership topic: | Motivating Teams |
Naila Mehrabova, General Director, CrossCaspian Oil and Logistics
Synopsis:Young female executive in male-dominated industry must woo a skeptical board.
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| Subject Area: | Power and Politics, Strategic Management |
| Leadership Role: | Board Level |
| Business Function: | General Management |
| Industry: | Products & Retail |
| Leadership topic: | Leading Change |
Naila Mehrabova, General Director, CrossCaspian Oil and Logistics
Synopsis:New manager must convince team member to take on a new role which better fits her skill set.
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| Subject Area: | Career Development, Human Resources |
| Leadership Role: | Executive (C-Level) |
| Business Function: | General Management |
| Industry: | Products & Retail |
| Leadership topic: | Difficult Conversations |
Naila Mehrabova, General Director, CrossCaspian Oil and Logistics
Synopsis:Young female executive must gain the trust of the Board.
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| Subject Area: | Conflict, Power and Politics |
| Leadership Role: | Board Level |
| Business Function: | General Management |
| Industry: | Products & Retail |
| Leadership topic: | Taking Charge |
Doug Williams, Team Leader, Colgate/Palmolive
Synopsis:Manager wants to fire a blue-collar employee with a history of breaking rules but meets unexpected obstacles.
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| Subject Area: | Conflict, Ethics, Human Resources |
| Leadership Role: | Middle Manager |
| Business Function: | Operations/Supply Chain |
| Industry: | Products & Retail |
| Leadership topic: | Making Ethical Decisions |
Dave Kaval, CEO, Golden Baseball League
Synopsis:Founder must find new types of incentives to make his younger workers do his bidding.
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| Subject Area: | Human Resources, Strategic Management, Entrepreneurship |
| Leadership Role: | Board Level |
| Business Function: | General Management |
| Industry: | Products & Retail |
| Leadership topic: | Motivating Teams |
Dave Kaval, CEO, Golden Baseball League
Synopsis:Entrepreneur encounters a chorus of naysayers as he tries to get his startup off the ground.
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| Subject Area: | Finance/Accounting, Entrepreneurship, Strategic Management |
| Leadership Role: | Board Level, Executive (C-Level) |
| Business Function: | General Management, R&D/Product Development, Strategy |
| Industry: | Products & Retail |
| Leadership topic: | Leading Change |
Juan-Carlos Ruck, VP, Sales, Pepsico
Synopsis:A young manager must devise a comeback after a disastrous first five months on the job.
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| Subject Area: | Work/Life Balance, Decision-Making, Career Development |
| Leadership Role: | |
| Business Function: | Sales/Marketing |
| Industry: | Products & Retail |
| Leadership topic: | Taking Charge |
Juan-Carlos Ruck, VP, Sales, Pepsico
Synopsis:Manager must reassure his staff after taking an abrupt and unexplained four-week leave.
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| Subject Area: | Career Development, Human Resources, Work/Life Balance |
| Leadership Role: | |
| Business Function: | Sales/Marketing |
| Industry: | Products & Retail |
| Leadership topic: | Difficult Conversations |
Chris Tilghman, Director, Inside Track
Synopsis:Manager struggles with a new boss who has unrealistic expectations and lacks experience in the industry.
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| Subject Area: | Operations |
| Leadership Role: | Middle Manager |
| Business Function: | Operations/Supply Chain |
| Industry: | Products & Retail |
| Leadership topic: | Becoming a Leader |
Claire Alexander, VP, Digital Strategy & Operations, Discovery Communications
Synopsis:A bright, young staffer learns the importance of valuing both facts and personal relationships in a high-level meeting.
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| Subject Area: | Career Development, Conflict, Decision-Making, Power and Politics |
| Leadership Role: | Middle Manager |
| Business Function: | General Management, Strategy |
| Industry: | Products & Retail |
| Leadership topic: | Becoming a Leader |
Bob Holden, former General Manager, Rent.com (eBay)
Synopsis:A young manager must motivate a team with numerous performance issues in order to achieve lofty growth targets.
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| Subject Area: | Operations, Decision-Making |
| Leadership Role: | Middle Manager |
| Business Function: | General Management |
| Industry: | Products & Retail, Services |
| Leadership topic: | Becoming a Leader |
Dave Lyons, Former Director of Engineering, Tesla Motors
Synopsis:An engineering manager feels he needs to choose between a high-stakes project deadline and good peer relationships.
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| Subject Area: | Innovation, Power and Politics, Conflict |
| Leadership Role: | |
| Business Function: | R&D/Product Development |
| Industry: | Products & Retail, High Tech |
| Leadership topic: | Becoming a Leader |
Pete Thigpen, Former President, Levi Strauss USA
Synopsis:Should an executive confirm or deny an inquiry about an imminent plant closure when the plant manager calls?
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| Subject Area: | Human Resources, Conflict, Ethics |
| Leadership Role: | Executive (C-Level) |
| Business Function: | General Management |
| Industry: | Products & Retail |
| Leadership topic: | Making Ethical Decisions |
Alex Jensen, Marketing Executive, BP
Synopsis:Manager must lead by example by communicating effectively while managing her team from home.
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| Subject Area: | Operations, Power and Politics, Decision-Making, Ethics, Work/Life Balance, Conflict |
| Leadership Role: | |
| Business Function: | General Management, Sales/Marketing, Strategy |
| Industry: | Products & Retail, Services |
| Leadership topic: | Managing Boss and Expectations |
Alex Jensen, Marketing Executive, BP
Synopsis:Manager must keep her team motivated while leading them remotely.
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| Subject Area: | Entrepreneurship, Power and Politics, Strategic Management, Work/Life Balance |
| Leadership Role: | |
| Business Function: | General Management |
| Industry: | Products & Retail |
| Leadership topic: | Motivating Teams |
Andrew Brandt, Business Manager, Green Bay Packers - NFL
Synopsis:Team Manager must decide how to handle a talented player with a bad attitude without jeopardizing the team culture of the Green Bay Packers.
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| Subject Area: | Conflict, Operations, Decision-Making |
| Leadership Role: | |
| Business Function: | General Management |
| Industry: | Products & Retail |
| Leadership topic: | Difficult Conversations |
Andrew Brandt, Business Manager, Green Bay Packers - NFL
Synopsis:NFL Team Manager must negotiate with Brett Favre, a talented football player, to join the Green Bay Packers.
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| Subject Area: | Career Development, Decision-Making, Human Resources |
| Leadership Role: | |
| Business Function: | General Management |
| Industry: | Products & Retail |
| Leadership topic: | Developing Leaders |
Rosalind Kainyah, Company President, DeBeers Inc.
Synopsis:Vice President must manage team member who was denied her executive level job.
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| Subject Area: | Conflict, Decision-Making, Ethics, Human Resources, Operations, Power and Politics, Strategic Management |
| Leadership Role: | Executive (C-Level) |
| Business Function: | General Management, Human Resources, Operations/Supply Chain |
| Industry: | Products & Retail |
| Leadership topic: | Difficult Conversations |
Rosalind Kainyah, Company President, DeBeers Inc.
Synopsis:Vice President must manage challenging international negotiations while leading and motivating her team of worker bees and self motivators.
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| Subject Area: | Conflict, Decision-Making, Ethics, Human Resources, Operations, Power and Politics, Strategic Management |
| Leadership Role: | Executive (C-Level) |
| Business Function: | General Management, Operations/Supply Chain, Strategy |
| Industry: | Products & Retail |
| Leadership topic: | Motivating Teams |
Leslie Blodgett, Executive Chairman, Bare Escentuals
Synopsis:Founder discusses how she leverages story in her business Bare Escentuals.
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| Subject Area: | Power and Politics, Strategic Management, Work/Life Balance |
| Leadership Role: | Board Level, Senior Manager (VP-level), Executive (C-Level) |
| Business Function: | Sales/Marketing, Strategy |
| Industry: | Products & Retail |
| Leadership topic: | Storytelling |
Leslie Blodgett, Executive Chairman, Bare Escentuals
Synopsis:Founder shares insights to how she uses humor effectively with her storytelling.
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| Subject Area: | Strategic Management, Power and Politics |
| Leadership Role: | Board Level, Senior Manager (VP-level), Executive (C-Level) |
| Business Function: | R&D/Product Development, Sales/Marketing |
| Industry: | Products & Retail |
| Leadership topic: | Storytelling |
Leslie Blodgett, Executive Chairman, Bare Escentuals
Synopsis:Founder shares her insights about how she uses empathy in storytelling.
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| Subject Area: | Power and Politics, Strategic Management, Work/Life Balance |
| Leadership Role: | Board Level, Senior Manager (VP-level), Executive (C-Level), Middle Manager |
| Business Function: | Sales/Marketing |
| Industry: | Products & Retail |
| Leadership topic: | Storytelling |
Rob Siegel, General Manager, Video Software and Solutions, GE Security
Synopsis:Given the changing landscape of technology, the marketing data showed a need for product evolution in spite of the large company’s resistance to change its processes for a new product development.
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| Subject Area: | Innovation, Decision-Making |
| Leadership Role: | Senior Manager (VP-level) |
| Business Function: | General Management, R&D/Product Development |
| Industry: | Products & Retail, High Tech |
| Leadership topic: | Innovation |